UNISON calls on Police Scotland to implement all recommendations in HMICS Call Handling Final Report

Nov 10, 2015By UNISON Scotland

Tue 10 November 2015

UNISON has welcomed the HMICS Independent Assurance Review: Police Scotland – Call Handling Final Report published today (10 Nov) and calls on Police Scotland to implement all its recommendations.

HMICS has taken into account the high level of pressure that UNISON police staff members work under in the Contact, Command and Control (C3) division of Police Scotland. WeRead more…

Nov 10, 2015UNISON Scotland

Same pay for the same job – is that too much to ask?

Feb 17, 2015By Stronger Unions

The TUC is putting the issues of low pay, poor job security and increasing living costs in the spotlight with Fair Pay Fortnight. Here is a contact centre worker’s personal account of being employed…Read more…

Feb 17, 2015Stronger Unions

UNISON intervention ensures 27 jobs retained at Stornoway call-handling centre

Feb 13, 2015By UNISON Scotland

Friday 13 February 2015

UNISON, the public-sector trade union, has helped to ensure the retention of 27 jobs at the Consumer Advice Direct (CAD) call-handling centre in Stornoway after members were issued with redundancy notices early in the New Year.

Flora Somerville, UNISON Branch Organiser, met recently with local politicians and senior management from Citizens Advice Scotland (CAS) – whichRead more…

Feb 13, 2015UNISON Scotland