Does your union still have Windows 10 PCs? Here’s what to do before Microsoft support ends

Sep 24, 2025By TUC Digital

Back in 2015, Microsoft launched Windows 10. It quickly became the go-to operating system for businesses and individuals alike, thanks to an improved user interface, stability and compatibility with a wide range of hardware. But as technology moves on, so too does support. With Windows 11 having now been available for four years, Microsoft has … Continue reading Does your union still have Windows 10 PCs? Here’s what to do before Microsoft support ends

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Sep 24, 2025TUC Digital

How are unions using AI? What should our next steps be?

Sep 5, 2025By TUC Digital

A year on from our first TUC Digital Lab workshop exploring how unions might make use of Artificial Intelligence, we got together again to take a deeper dive into the topic. We were joined by Hannah O’Rourke of progressive digital network Campaign Lab to look at what unions had learned in the last year about … Continue reading How are unions using AI? What should our next steps be?

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Sep 5, 2025TUC Digital

Data visualisation for trade unions

Jul 28, 2025By TUC Digital

We all aspire to ground our decisions in real data where possible, giving our unions’ activities the greatest chance of success. But in reality, there are often barriers to achieving this. Unions have lots of data, but it may be trapped in systems that few people can access. Sometimes data is paper based, in files … Continue reading Data visualisation for trade unions

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Jul 28, 2025TUC Digital

Online balloting moves closer for unions

Jul 14, 2025By TUC Digital

Online voting in union statutory elections has been a long time coming. The TUC launched our first campaign for eballoting in 2002, and unions started using it for non-statutory elections 25 years ago this year. Today, other organisations already make widespread use of the technology – from appointing boards for mutuals and NGOs, to electing … Continue reading Online balloting moves closer for unions

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Jul 14, 2025TUC Digital

New rights, new tech and union growth in Australia.

Jun 19, 2025By TUC Digital

Over the past three years, Australian unions have grown by an impressive 12.3%. Growth has been across most industries and in most unions. Particular areas have been in childcare and early years, amongst casualised industrial workers, and in the gig economy. New members have skewed younger and female. These achievements come on the back of … Continue reading New rights, new tech and union growth in Australia.

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Jun 19, 2025TUC Digital

Augmenting union education with AI – PCS Case study

May 28, 2025By TUC Digital

Union building never gets anywhere without lots and lots of one-on-one conversations in the workplace. Whether it’s persuading workers to join, persuading members to take roles in collective actions, resolving conflicts, or negotiating between members and employers, a lot of these conversations can be difficult. That places high expectations on the union reps who need … Continue reading Augmenting union education with AI – PCS Case study

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May 28, 2025TUC Digital

Developing a targeted union landing page for employer inductions – Accord case study

May 21, 2025By TUC Digital

When Lloyds Banking Group (LBG) announced changes to representation arrangements for its recognised unions, it agreed to improve the information it shared with new staff in grades A – C about their recognised unions as part of their onboarding journey. The bank agreed to giving background information on the unions, with videos and direct web … Continue reading Developing a targeted union landing page for employer inductions – Accord case study

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May 21, 2025TUC Digital

Building more effective landing pages for unions

Apr 24, 2025By TUC Digital

A new practical guide from the TUC Digital Lab. Effective digital engagement is crucial for unions to recruit new members, support and retain members, or to get members to take steps towards activism. And well-designed, high-performing landing pages are an important tool for achieving these goals. In each case, you need to convince a user … Continue reading Building more effective landing pages for unions

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Apr 24, 2025TUC Digital

How Join Together revolutionised online member sign up for the NEU

Apr 16, 2025By TUC Digital

A case study from Join Together on how they helped NEU to redesign their online joining process, and increase completed applications by 60%.

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Apr 16, 2025TUC Digital

Video: Retaining members webinar

Oct 29, 2024By TUC Digital

The value of retaining union members is obvious. Unions should always be recruiting new members, but losing them unnecessarily means you need to work even harder to grow. This TUC Digital Lab webinar launched our new guide “A six-step plan to retaining more members”. Sam Jeffers of Join Together and Guste Matuleviciute of RCM joined unions … Continue reading Video: Retaining members webinar

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Oct 29, 2024TUC Digital

A six-step plan to retaining more members

Oct 28, 2024By TUC Digital

Here’s a fact of union life – all members leave, one way or another. They often do it for a reason you can do nothing about. They might stop working in an industry, decide to study, emigrate, retire and so on. But others leave for avoidable reasons. They don’t think membership is worth the money, … Continue reading A six-step plan to retaining more members

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Oct 28, 2024TUC Digital

Video: Visualising union membership data

Sep 30, 2024By TUC Digital

Unions have huge amounts of data to draw on in our membership records. But how do you get that data into the hands of the people in a union who need it, and how do you support them to understand how to act on it? Unlocking the membership data building up in our CRM systems … Continue reading Video: Visualising union membership data

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Sep 30, 2024TUC Digital

A context guide to generative AI for unions

Sep 3, 2024By TUC Digital

Generative AI tools are being introduced into workplaces across all sectors and, whether officially or informally, will be being used inside many trade unions too. Tools such as ChatGPT or Microsoft Copilot offer potential for increases in productivity in many common tasks. But at the same time, the hype around generative AI has obscured a … Continue reading A context guide to generative AI for unions

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Sep 3, 2024TUC Digital

Video: Visualising data for union bargaining and organising

Jul 17, 2024By TUC Digital

We all know that the best decisions are those that are grounded in relevant and accurate data. But how do you get that data into the hands of the people in a union who need it, and how do you support them to understand what it could tell them? One important development could be the … Continue reading Video: Visualising data for union bargaining and organising

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Jul 17, 2024TUC Digital

Video: Shadow IT and unions: How do we keep innovation without adding risk?

Apr 25, 2024By TUC Digital

To launch our new report on managing Shadow IT in unions, author Simon Parry presented to a TUC Digital Lab webinar on the subject. Following on from our last webinar on wider cyber security issues, this 30 mins video is a deep dive on Shadow IT. Simon looks at what it is, what it means for … Continue reading Video: Shadow IT and unions: How do we keep innovation without adding risk?

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Apr 25, 2024TUC Digital

Managing Shadow IT in unions

Apr 25, 2024By TUC Digital

Shadow IT is the use of technology in an organisation without formal approval or oversight. It particularly refers to online, Software as a Service (SaaS) tools. That could mean reps using private Google accounts for union email, organisers setting up WhatsApp groups for member communication, or staff setting up new tools like Survey Monkey to … Continue reading Managing Shadow IT in unions

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Apr 25, 2024TUC Digital

Union tech survey 2024 – some thoughts on the results

Apr 22, 2024By TUC Digital

At the TUC Digital Lab, we get most of our good ideas from the unions we collaborate with. One such need we found recently was for unions to know more about the various IT tools that other unions were using. The ideas was that by compiling a shared list of tools, unions could see where … Continue reading Union tech survey 2024 – some thoughts on the results

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Apr 22, 2024TUC Digital

Video: Cyber security challenges and strategies for unions

Mar 25, 2024By TUC Digital

To launch our new report on cyber security for unions, author Simon Parry presented to a TUC Digital Lab webinar on the subject. This 30 mins video is a great introduction to some specific threats to trade unions, and where current trends are heading in cyber crime and responses to it. And if you’d like … Continue reading Video: Cyber security challenges and strategies for unions

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Mar 25, 2024TUC Digital

What could AI do for unions? And where should we start?

Mar 22, 2024By TUC Digital

On 7th March, the TUC Digital Lab held our first workshop on generative AI for unions at the NUJ’s offices in King’s Cross. Over 40 colleagues attended from across TUC affiliated unions, showing the deep interest in a topic that’s causing so much hype, but also concern, for both union members, and unions as organisations. … Continue reading What could AI do for unions? And where should we start?

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Mar 22, 2024TUC Digital

Cyber security for unions

Mar 22, 2024By TUC Digital

Cyber security underpins everything we do in unions to build up our digital systems and create a better digital experience for our members. Without the trust that our data is safe from attack any union would be severely compromised. As data storage has moved online, this has seen an increase in the scope of digital … Continue reading Cyber security for unions

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Mar 22, 2024TUC Digital