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Digital approaches to case management for unions.

Aug 16, 2021By TUC Digital

Our latest Digital Lab seminar looked at what digital could mean for case management in UK unions. I’ve been spending a lot of time of late talking to digital leads at our affiliate unions….Read more…

Aug 16, 2021TUC Digital

Unions and the cloud

Aug 6, 2021By TUC Digital

I’ve been talking to digital leads in a lot of our affiliated unions over the last few months about our different experiences during lockdown. There have been a number of factors that shaped…Read more…

Aug 6, 2021TUC Digital

Managing IT infrastructure modernisation for trade unions

Aug 6, 2021By TUC Digital

TUC Digital Lab report, August 2021 Major changes are taking place to the IT landscape for companies and organisations. The rise of cloud business solutions and the increasing use of Software as a…Read more…

Aug 6, 2021TUC Digital

Using SMS to verify and correct member data: RCM case study

Jul 19, 2021By TUC Digital

Data accuracy is vitally important for unions that want to improve the member experience. This has been doubly so over the last year, where many workplace reps have been unable to regularly check in…Read more…

Jul 19, 2021TUC Digital

Using online advice content to help unions find and engage with non-members

Jun 16, 2021By TUC Digital

The effects of the pandemic have cost hundreds of thousands of jobs, with many more still at risk. Redundancies have especially been a problem in parts of the private sector where unionisation rates…Read more…

Jun 16, 2021TUC Digital

Designing online forms to engage with workers about their work

Jun 10, 2021By TUC Digital

In the TUC Digital Lab we’ve been doing some research into using different formats of work advice to find and engage with non-member workers. We’ll publish more about this soon, but I…Read more…

Jun 10, 2021TUC Digital

New digital tactics behind our key workers’ pay rise campaign

May 20, 2021By TUC Digital

As MPs stood on their doorsteps and clapped, offered platitudes and had their pictures taken – there was a glimmer of hope for the millions of overworked and low-paid key workers who are…Read more…

May 20, 2021TUC Digital

Making a virtual out of a necessity: NASUWT online conference 2021 case study

May 19, 2021By TUC Digital

Organising a fully virtual and democratic trade union conference. By NASUWT’s Sammy Connell and Chris Weavers. The NASUWT held its centenary Annual Conference at the ICC Belfast Convention…Read more…

May 19, 2021TUC Digital

Testing your union’s new digital services by prototyping

May 7, 2021By TUC Digital

Prototyping is a very important tool when it comes to designing new digital systems. As non-profits, reliant on members’ contributions, unions have to be careful to get the best returns out of…Read more…

May 7, 2021TUC Digital

Discover, define, develop: A model for designing for change in unions

Apr 23, 2021By TUC Digital

Last year, we launched a new module in the TUC’s leadership development programme, Leading Change. It expands our long running course to also look at how digital can support (and challenge)…Read more…

Apr 23, 2021TUC Digital

Unions and digital disruptors

Mar 1, 2021By TUC Digital

In recent years, new digital start-ups have changed the faces of whole industries. New entrants have risen to dominance in their sectors and previously major players have collapsed. The pace of…Read more…

Mar 1, 2021TUC Digital

Online joining in unions – current and best practice

Feb 16, 2021By TUC Digital

In 2021, people expect good quality digital interactions with all companies and organisations. Unions are no exceptions – prospective members will expect to be able to easily and immediately…Read more…

Feb 16, 2021TUC Digital

Producing union digital conferences

Dec 21, 2020By TUC Digital

As Covid-19 stopped mass gatherings in person this year, many unions had to make a choice whether to cancel their big conference events or to quickly rework long-running formats for a digital medium….Read more…

Dec 21, 2020TUC Digital

Delivering for “different” in 2021

Dec 9, 2020By TUC Digital

This year’s been longer than usual and mostly awful, but it’s given us all some time to think.  One of the things we’ve been reflecting on is the immediate future of work, whether the “new…Read more…

Dec 9, 2020TUC Digital

Improving your video call presence – a how to guide

Dec 8, 2020By TUC Digital

Since the lockdown, video conferencing has become second nature for our team meetings and one to one calls. And more of us are giving presentations online…Read more…

Dec 8, 2020TUC Digital

Congress 2020: Our first online Congress

Nov 27, 2020By TUC Digital

This has been the first year that Congress couldn’t take place in its usual physical format. We have learned a lot as part of taking as much as we could of our flagship event into a new online…Read more…

Nov 27, 2020TUC Digital

Recruiting hard-to-engage workers on digital during Covid-19

Nov 23, 2020By TUC Digital

TUC Digital Lab case study with BFAWU Coronavirus is changing how people work and how unions organise. Face to face contact in every sector is being reduced due to social distancing measures, more…Read more…

Nov 23, 2020TUC Digital

Benchmarking our digital organising

Nov 13, 2020By TUC Digital

How we adapt union organising to fit a digital-first world is a critical question for unions. Even before the pandemic we were seeing increasing organising challenges from fragmented workplaces and…Read more…

Nov 13, 2020TUC Digital

4 things we learned from running Organise 2020

Aug 20, 2020By TUC Digital

The TUC hosted our first major online digital event, Organise 2020, on 9-11 July. It had originally been conceived as an offline organising summit…Read more…

Aug 20, 2020TUC Digital

Supporting union governance in digital transformation

Aug 4, 2020By TUC Digital

Lots of us have had digital transformation thrust upon us by the coronavirus pandemic, having to switch up our time-honoured ways of working with little notice. Over the last few months, we have had…Read more…

Aug 4, 2020TUC Digital
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